Legal

Privacy Code

We respect your privacy and protect it.

Privacy Officer: Megan Douglas  ·  SignalWell Ltd.  ·  Calgary, Alberta, Canada
Email: [email protected]

What We Collect

Only information you voluntarily provide through contact forms or inquiries, plus limited technical data through cookies and analytics to improve site performance.

How We Use It

To respond to inquiries, deliver requested consulting insights, and improve website performance. We do not sell personal information.

Security

Reasonable administrative and technical safeguards protect your information. Encryption is used during transmission where available.

Your Rights

Request access, correction, or deletion of your personal information at any time by contacting our Privacy Officer.

SignalWell Privacy Commitment

We respect your privacy and comply with the Alberta Personal Information Protection Act (PIPA). This Privacy Code explains how SignalWell Ltd. collects, uses, and protects personal information you provide through signalwell.ca.

What We Collect

SignalWell Ltd. collects only information you voluntarily provide through this website. This may include contact form submissions, email inquiries, or newsletter sign-ups. The website may also collect limited technical information through cookies and analytics technologies to improve website performance and usability. This information may include browser type, device type, IP address, and pages visited.

How We Use It

Personal information collected through this website is used only to:

SignalWell Ltd. does not sell or trade personal information.

Cookies and Analytics

This website may use cookies and analytics tools to understand how visitors use the site and to improve performance. Cookies are small files stored on your device that help websites function efficiently. Analytics tools may collect limited technical data such as IP address, browser type, and pages visited. This information is used only in aggregated form to improve the website.

Security

SignalWell Ltd. uses reasonable administrative and technical safeguards to protect personal information against unauthorized access, disclosure, or misuse. Information transmitted through this website is protected using encryption during transmission where available. No method of transmission over the internet can be guaranteed completely secure, but reasonable safeguards are maintained.

Data Retention

Personal information is retained only as long as necessary to respond to inquiries, provide requested services, or meet legal and business obligations. When information is no longer required, it is securely deleted or anonymized.

Your Rights

Individuals may request access to personal information held by SignalWell Ltd. and may request correction of inaccurate information. Individuals may also request deletion of personal information where appropriate. Requests may be made by contacting the Privacy Officer listed below.

Third Party Services

SignalWell Ltd. may use trusted third-party service providers to operate this website, including website hosting, analytics services, and email services. These providers may process limited technical information necessary to operate the website. Such providers are expected to protect personal information consistent with applicable privacy laws.

Artificial Intelligence Tools

SignalWell Ltd. may use modern digital tools, including artificial intelligence systems, to support website development, research, and drafting. These tools operate under human oversight and are not used to make automated decisions about individuals or visitors to this website.

Disclosure of Information

SignalWell Ltd. does not sell, trade, or rent personal information to third parties. Personal information may be shared with trusted service providers who assist in operating the website or supporting business operations. These providers are required to maintain confidentiality and handle personal information in a manner consistent with Alberta's Personal Information Protection Act.

Changes to This Privacy Code

SignalWell Ltd. may update this Privacy Code periodically to reflect changes in legal requirements or website practices. The updated version will be posted on this page with a revised effective date.

Contact

Individuals with questions about this Privacy Code or requests related to their personal information may contact the Privacy Officer:

Megan Douglas, Privacy Officer
SignalWell Ltd.
Calgary, Alberta, Canada
Email: [email protected]